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The latest reports from users having issues in Naples come from postal codes 34112 and 34104.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,845 ratings
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Problems in the last 24 hours in Naples, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Naples and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Naples, Collier County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Naples.
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| City | Problem Type | Report Time |
|---|---|---|
 Naples | Internet | |
| Naples | TV | |
| Naples | TV | |
| Naples | TV | |
| Naples | TV | |
| Naples | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Naples, Florida
Latest outage, problems and issue reports in Naples and nearby locations:
- Mark Atherton (@mdatherton) reported fromNaples, Florida
Hey! @Xfinity - are you even trying to establish service in Naples? FPL trucks are everywhere. Haven’t seen anyone from @Xfinity since before the storm. DirecTV works - is it time to change service?!
- ❌Ralph Pryor ✝️ (@terptoo) reported fromIsland Walk, Florida
@ComcastCares#mobile_CareI need assistance with one of my HDTV Boxes. I have followed all the “Troubleshooting” instructions on my Xfinity Account App multiple times with no success. I would like to schedule a callback for Service tomorrow morning. Thanks!
- Jon Robinson (@jcsrobinson) reported fromNaples, Florida
A possibly unpopular (but accurate and uncompensated) opinion: @comcast @Xfinity’s customer service and tech is, in my experience, fantastic. I’m not used to feeling anything but unthrottled rage about cable companies…this is strange…
- 미남 방탄은 내 인생이야 💜✨ (@ciel_the_army) reported fromNaples, Florida
@Gary2319 @Xfinity That sucks! they should do better . Thanks for letting me know! Hope you you didn’t get too affected by #HurricanIan
- 미남 방탄은 내 인생이야 💜✨ (@ciel_the_army) reported fromNaples, Florida
@Xfinity Naples doesn’t have service still? My parents have no internet connection at all. Is there an estimate of how long it will take? #xfinityoutage #xfinity
- TMC (@TMCChia) reported fromNaples, Florida
@NotJosephGarcia I think its comcast sending a signal
- Jamie Mason (@Jamie_Mason) reported fromNaples Park, Florida
24 hours of no internet or cable for my entire neighborhood and not a single proactive communication or resolution time from @Xfinity
- Scott Reed (@sdreed91) reported fromEnchanting Acres Mobile Home Park, Florida
@comcastcares I am having issues with my Internet dropping several times a day and sometime several times an hour. I have had a tech come out who did not resolve anything unfortunately. How do I get this escalated
- Desiree Headley (@desireeheadley) reported fromLely Resort, Florida
This will come as a surprise to no one but if it does, I would love to know: @comcast/@Xfinity customer service is amongst the worst. It all starts with the automated machine that asks you a million questions and won’t let you speak to a human who also can’t help.
- LaLaur (@LaLaur) reported fromNaples, Florida
Cannot get over how quickly @Xfinity made it to exchange my cable box! Such great service!!
- Rachel (@FaramoRachel) reported fromNaples, Florida
@ComcastCares#mobile_Care Forever and consistently the worst company to deal with. Why is it so hard to just get good customer service!
- Nicole Combs💫👑 (@NikkiCombs) reported fromGolden Gate, Florida
My man 😂😂😂🤣🤣😭😭😭 domino's, pizza hut, that dude, Comcast, pool man, Joe blow, this D, Chris brown, my sideline, most of the time it's just their name like he ain't sh*t... I'm done.
- KPG-71/01 (@KevinPGaffney2) reported fromNaples, Florida
@comcast - I’ve called 5 times in the last 2 months to cancel the phone line on my account. Why can’t you accomplish this simple task and stop billing me?
- Shauna Leigh (@shaunabtrippin) reported fromLely Resort, Florida
@comcast gave us another 60 days free!!:) love them I will never switch. Thank y’all!!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- David Slone (@DavidSloneCO) reported fromLafayette, Colorado
Worst customer service ever. After being a customer with a company for 21 years you would think they would at least try. @Xfinity has probably lost me for good. Looking for a new solution
- paigej___ (@eyelureco) reported
@Xfinity Well come fix my **** because my flex ain’t flexing 😒
- Brian Gantt (@briangantt1) reported
xfinity fixed the problem we had today. smh
- natalie (@hydratedharries) reported
Hello Comcast I pay too much for my internet to be this slow
- Michael Kaplan (@mkaplan2018) reported
@chadej75 @mlbsh*tpostbot Also part of the reasons the tv ratings were so low is cuz when they were bad they used to play on Comcast sports net where only people with Comcast could watch.
- Glimmer OfDope (@GlimmerODope) reported
@evanmckeee @ZeidYunis @NBABlackburn DirecTV was able to make a deal. Comcast doesn’t want a competing sports station, they negotiate in bad faith
- Wae/#FreeCarson (@FuhryWayne) reported
Very worried for Noah todayHe's at risk to fall outside the xfinity playoffs cutline if he has a bad race today😔
- Kristy Sebring (@kseb1028) reported
not happy right now with @Xfinity @XfinitySupport looking at repackage. I was told I could get blast w/ new customer promotions for 12 months and promo would still be available today after talking to hubby. now i am being told i cant when i inquired about the extreme 24 month
- Geister (@Geister1819) reported
No show tonight, technical issues with ComCast....
- Kirk Birkhimer (@BirkhimerKirk) reported
@mrlp33 @KamalaHarris That’s your issue California. I lived in Northern California for four years and the only option I had was Comcast. They allow that kind of monopoly over there.
